This product is made on order. The item will be manufactured especially for you and placed into our next container leaving Indonesia. The lead time is eight to twelve weeks, depending on when the order is placed and which container it goes into. Please email email@example.com for estimated ETD.
All products are handmade, one piece at a time using natural materials. Any irregularities, colour variances or imperfections in our product should not be considered as flaws but confirm this process. Splits and cracks can occur when wood shrinks as it dries and should not be considered a flaw in our product. No two pieces will ever be exactly alike due to the handmade nature of our products. Returns will not be accepted for the above-mentioned reasons.
Container ship delays
We do our best to track our containers accurately from origin to Cape Town harbour. It is common to experience weather delays during Cape Towns windy season which affects the docking and unloading at CT port control. We endeavour to update our customers regularly. Eight Degrees South has no control over these delays
Delivery is not included. Please select "in-store" pickup for this item. Our company will email you the most cost-effective quote for your approval. The invoice can be paid directly to our courier as we do not add a mark-up for this service.
Your order is insured for the full invoice value from door-to-door. Mirrors are not insured and will be shipped at your own risk. Eight Degrees South will pack the mirror to our best ability but cannot be responsible for in-transit damages which are out of our control
Our logistics manager will email you the tracking/waybill number as soon as your order has been shipped. You may use this number to track your parcel until it reaches your door.
Orders are bubble-wrapped and then placed into a recycled cardboard box which is closed with our branded 8 Degrees South Tape.
If you would like your order packed into a newly manufactured box, please email us within 2 hours of ordering and we will send you the price list which comes directly from the box manufacturing company. The cost of your box will be added to your invoice for payment.
In-store pick up is free. You will receive an email confirming that your order is ready for pick up. Please make an appointment prior to arriving as we are not always open to the public
Your order will be packed and shipped from Cape Town within 3-7 working days