Handmade disclaimer

All products are handmade, one piece at a time using natural materials.

Any irregularities in our products should not be considered as flaws but confirm this process

Returns

We accept returns within 7 business days of receipt, provided the packaging has not been opened.

We require that the product is returned to us within the 7 business days unused and in its original packaging

Please email jodi@eightdegreessouth.com to arrange the return/exchange of your purchase

Refunds will take place on the 25th of each month

The cost of returning the item to 8°South will be deducted from the clients refund along with the banking fees (if any) before the refund is processed. 

Sale item returns

We do not accept returns on any sale products

Pre-order and custom made returns

If you purchase anything on pre-order/custom made please note that this cannot be returned or refunded

Returns on defective or damaged stock

If your order arrives and it has been damaged in transit please take a photo and send it to jodi@eightdegreessouth.com within 24hours. 


Our office will request that the courier collects the item and returns it to our warehouse for closer inspection.

If the item is in stock we will courier a replacement to you within 3-7 working days.

Should the item be out of stock we will gladly give you a store credit for another product or refund you for the purchase in full.

Cancellation

You may cancel your order and request a full refund within 24hours of placing it.

We will refund you by EFT into your preferred bank account less our banking/transaction fee within 7 working days.

Online store 

www.eightdegreessouth.com

Eight Degrees South Pty Ltd

Jodi Lawrence

Tel: 076 766 9842

jodi@eightdegreessouth.com 

 

Lola Casey

Tel: 083 437 9722

lola@eightdegreessouth.com

  • White Facebook Icon
  • White Instagram Icon