Who Do We Supply?

8 Degrees South supplies both the trade and wholesale industries in South Africa.

 

Trade 
South Africa

Trade clients include Procurement Companies, Decorators, Architects and other industry professionals purchasing from our retail collection with a trade discount. 

Trade discounts range between 10% and 25% less retail. 

Discounts percentages are based on your order quantity, frequency and our stock levels. 

There is no MOQ for trade discounts

We do not offer trade discounts on custom manufactured stock or on pre-orders due to the unstable shipping price. Trade discounts are only valid on in-stock products. 

Delivery is not included

 

Your order will be packed and ready to ship from Cape Town within 3-7 working days.

If you need your order sooner, please get in touch with us. 

We do not insure parcels that are collected by your own courier or by you in person.

We inspect the parcel prior to it leaving our warehouse and encourage you and your courier to do the same. Please note, we will not accept returns for damages that occur in transit by your own courier. ​

Please read the below T&C's for more clarity

Wholesale 
South Africa

Wholesale clients are generally retailers themselves or procurement companies furnishing lodges and hotels. The price displayed on our wholesale catalogue includes packing, shipping, import duties and delivery to your own premises. 

 

The price displayed does not include VAT and container offloading. The container will arrive at your premises and must be unpacked by your own staff within four hours of its arrival.

 

One of our staff will be present during the unpacking process to ensure that it runs smoothly. 

 

Wholesale clients can select stock from our wholesale catalogue which differs from our online retail store. Clients can expect to pay 40-50% less when purchasing wholesale.

 

Our catalogue is designed to calculate the volume of your order. There is no MOQ per item. Clients may order any quantity across the catalogue provided that the total order fills a container. 

1.) 33 cubes (20ft container)

2.) 68 cubes (40ft container)

3.) 76 cubes (40ft HC container)

Each shipment is managed by our staff who will update you regularly.

 

Refunds And Returns

You may cancel your order and request a refund within seven (7) days of placing the order. The only cost which may be levied on you is the direct cost of returning the goods to our warehouse, banking fees and packaging. Refunds or store credits after the seven (7) day return policy will be entirely at the Managements discretion. 

 

We do not accept exchanges, returns or refunds for goods purchased during a sale.

We do not accept returns for custom manufacturing, pre-orders or full container loads

Products that are arriving in future-dated containers will be considered a pre-order.

 

Cooling off period - You may cancel your order within 24hours of placing it and request an immediate refund. No additional charges will be levied against you.  

Courier Related Damages

All delivery quotations include insurance from our warehouse to your delivery address.

In the event that your order arrives and it has been damaged in transit please reject the delivery and allow the courier to return the parcel to their own warehouse.

 

Please take a photo of the damaged item and send it within 24hours. 

 

If the item is in stock, we will courier a replacement to you within 7 working days.

 

Should the item be out of stock we will gladly give you a store credit for another product or refund you in full. 

We do not insure parcels that are collected by your own courier or by you in person.

We inspect the parcel prior to it leaving our warehouse and encourage you and your courier to do the same. Please note, we will not accept returns for damages that occur in transit by your own courier. ​

Our return policy will not cover goods exported outside of South Africa. 

What Qualifies
For Free Shipping?

Rattan Pendants are the only product included in our free shipping policy.

We will ship pendants under 60cm to the following central business districts free of charge; Johannesburg, Pretoria, Durban, Port Elizabeth, Cape Town and Bloemfontein.

Rattan pendants between 60cm - 250cm do not qualify for free shipping. 

 

Before proceeding to checkout, please read the full product description to find out if delivery is included/excluded.  

Delivery is automatically excluded for the following reasons

  1. The delivery address is an outlying area or an area not mentioned above

  2. A discount coupon or trade discount was passed

In-Store
Pickup

In-store pick up is welcome and is free of charge.

You will receive an email confirming that your order is ready for pick up.

 

Please make an appointment before arriving so that we can have your order ready for your arrival. 

Container Ship Delays

8 Degrees South works with one of the most reliable shipping lines and pays a premium shipping rate to avoid delays and longer shipping routes.

 

All containers are tracked from port to port, and we endeavour to update all customers throughout this process. We experience the odd container delay, resulting from port congestion, container shortages, or a customs stop and search. We know that the container will arrive, albeit a few weeks behind schedule. 

It is also common to experience delays during Cape Towns windy season, which affects the docking and unloading at Cape Town port. 

 

Our online retail store in South Africa usually has 2-3 40ft containers on the move at any given time. These can be in production, on the water and being unpacked simultaneously, which means we always have new and exciting stock.  

If you purchase a product not in stock, listed as a pre-order or part of a future dated container, you must accept the above as a possible risk.  

 

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Light Fitting
Rattan Pendants

All retail clients who order a Rattan pendant will receive a standard 100cm long plastic cord and lamp holder, available in black or white. We do not supply a ceiling cup with our Rattan pendants.

 

If you would like a high-quality linen cord, lamp holder and a ceiling cup, we recommend purchasing one from Hoi P'loy. You can view their range below and online https://hoiploy.com/categories/solid

If you are a trade client or purchase your Rattan pendant using a coupon/discount code, your order will not include a standard cord and lamp holder. You can purchase this item at an additional cost or from your local electrical store. 

A qualified electrician should install all pendants. 

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Packaging
And Boxes

Our company supports a local company that supplies us with barely used second-hand boxes. Your order will be bubble-wrapped and then placed into a recycled cardboard box closed with our branded 8 Degrees South Tape. 

Please let us know if you would like your order packed into a new double or triple walled box. We will send you the price list, which comes directly from the box manufacturing company. We will add the cost of the box to your invoice for payment.

 

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Payment
Methods 

You can pay via PayFast using your Credit Card, Debit Card or Instant EFT

You may also pay in-store with YOCO

If you prefer to pay offline, please select "pay offline" and complete the transaction by EFT or cash deposit

Please use your order number and forward proof of payment to Robyn

 

Product Maintenance

Rattan is not suitable for longterm outdoor use as it will weather when exposed to the elements. We recommend treating all furniture and light fittings every second week with Teak oil or Woodoc to maintain its strength and to prevent splits and cracks. Eight Degrees South cannot take responsibility for furniture that is not maintained by you. 

Tiles are hand cut and vary in size and thickness. Sukabumi pool tiles must be installed by an expierenced tiler. 

 

 

Visit Us

55 Heron Park, Wildevoelvlei Road, Imhoff-Kommetjie

Robyn@eightdegreessouth.com

Tel: +27 76 447 8676

Sales & appointments

Opening Hours

Mon - Fri: 8am - 4pm 

by appointment
​​Saturday: 9am - 4pm

by appointment

Inquiries

Lola@eightdegreessouth.com

Tel: +27 83 437 9722

Sales

Daniel@eightdegreessouth.com

Tel: +27 83 437 9722

Logistics

Jodi@eightdegreessouth.com

Tel: +62 81 237752389 (Indo)

Tel: +27 76 7669842 (RSA)

Wholesale